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Hi Kelsi!

My two stores have two different hours -- do you know if it’s possible to edit hours based on location selected? 

 

https://openclosit.com/fitting-appointment?month=2024-01

Hi OpenClosit88272! This has a pretty simple solution. You just need to set up different event types for each location. Then in each event type you can set the availability, meeting buffers, etc. After which you will need to set up a routing form in order to get customers to the right location (event type).  

 

A little about Routing Forms and how to use them for your use case:

Routing forms let you request information such as industry, company size, specific interests, etc. from website visitors and automatically direct them to a specific scheduling or web page based on their responses. It's great for screening and qualifying sales leads on a website or matching clients or students to the booking page of the right subject-matter expert based on their interests, program, or other criteria. You can read more about setting up routing forms, here!

For your use case and goal, here’s what you’d do with routing forms: 

  1. Create an event type for each location
  2. Think through who is hosting each event. If it is just you and don’t want to be double booked in two locations then keep yourself as the host. However, if you have different teams at different locations then you will need separate calendars for each event/location. Calendly will otherwise view these overlapping meetings as conflicts.
  3. If you’d like, you can make the events secret so that the only way to book them is via the routing form (more on that here
  4. Then, create your routing form!
  5. On the routing form, ask a question such as, “Which location will you be booking?” with radio buttons/a dropdown with options or whatever else you prefer for answers that list off each location option you created an event type for
  6. Then, use routing logic to send each invitee to the appropriate event type for booking based on their answer! (More on that here)
  7. Finally - share your routing form (expand content below for steps)