Skip to main content
Question

Customize required "*" fields

  • September 27, 2025
  • 1 reply
  • 54 views

On the popup window to add a new contact on the Admin side, How to make adding an email address optional but add a phone number field to include new client’s contact info, without having to go to Contacts page to add a phone number? 

This topic has been closed for replies.

1 reply

Sean Marlin
Community Manager
  • Community Manager
  • September 29, 2025

Hi ​@banoo1960, sorry for the confusion. Just to say it plainly, an email address will always be required when creating a new contact. There’s a simple reason for this. In order to book a meeting Calendly needs to be able to schedule an event  on both the invitee’s as well as the host’s calendars. Since virtually all online calendars require an email address, Calendly also requires an email address so that it knows where to create meetings. Again, sorry if this is giving you any headaches and I hope this helps explain things a little more.