Long-time Calendly user here. I have set up a new event in Calendly but cannot get the date to show up as available on the calendar. Would be grateful for any suggestions to resolve this.
Question
Date availability
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Hi
Can you select the Troubleshoot button on the Booking Page and select the 23rd? This will give you a specific response on why that date not be available. This article gives you more background on each error and the process all together: How to use Calendly's Troubleshoot Tool
Let me know if you have any questions!
David, thanks for reaching out. Here is the screenshot of what I found when I clicked on troubleshoot.
Hi
The Duration error here means that the duration of the event is longer than the availability that was allowed.
For example, if the duration of the event is 3 hours long, but the availability is only opened from 2-3pm, it would not be able to be booked as the duration cannot fit within that time frame. Instead, you will either need to decrease the duration, or increase the availability. Either one would resolve this! 😁
Let me know if you have any questions.
Hallelujah! It worked. I thought I had that tweaked correctly but NO! Thank you so much, David. Have a blessed Christmas!
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