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Izabella78458
New Community Member
July 24, 2024
Question

Diffrent time zones

  • July 24, 2024
  • 1 reply
  • 70 views

How do I make sure that emails reminders are showing my clients time zone and not mine ? 

Both reminders and calendar invites is in my times zone, even tho I have the setting, they calender should being viewed in their own time zones. 

This is a nightmare admin wise, I need to manually rebook them, because they are showing up on the wrong time. 

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1 reply

jillian
jillian
Community Member
July 24, 2024

Hi @Izabella78458,

Hmm. It sounds like you might have already checked this, but can you verify that when you go into the event (editor) and then to Scheduling settings > Time zone display, it’s set to ‘Use invitee’s’ and not ‘Lock the timezone’? That’s the only area in Calendly that controls what time zone your invitees see. All other settings, communication, etc. work off of that.

Also, I just pulled up your Calendly page and can confirm that I do see your events being listed in my timezone (EST). 

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