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D
Dodo
Community Member
February 7, 2025
Question

Disable standard email confirmation after booking and use a workflow instead?

  • February 7, 2025
  • 3 replies
  • 198 views

Hello,

I would like to disable the standard email confirmation from the event and instead send the first email via a workflow ("New event is booked" -> "Immediately after booking the event").

The reason for my request: I have noticed that the formatting of workflow messages is much cleaner than the formatting of the confirmations sent directly from the event. For this reason, I would like to handle all notifications through workflows.

Thanks in advance for your reply!

Dominik

    This topic has been closed for replies.

    3 replies

    David
    Community Manager
    David
    Community Manager
    February 10, 2025

    Hi ​@Dodo - I appreciate the feedback here. You make a good point, I’ve gone ahead and sent this off to our product team to review, hopefully we’ll see something like this in the future!

    D
    DodoAuthor
    Community Member
    February 10, 2025

    Hi ​@Dodo - I appreciate the feedback here. You make a good point, I’ve gone ahead and sent this off to our product team to review, hopefully we’ll see something like this in the future!

     

    Hello David,

    This is a really disappointing response. Most of my topics receive the same answer (see screenshots). Some of the responses are 11 months or even a year old.

    I haven’t seen any progress from Calendly since then. That’s really unfortunate and a wasted opportunity.

    As the saying goes, "If you stop getting better, you stop being good."

    Maybe it's really time to start looking for another appointment scheduling tool.

     

     

    D
    DodoAuthor
    Community Member
    February 18, 2025

    That's it? Nothing more?

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