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Question

Disable standard email confirmation after booking and use a workflow instead?

  • February 7, 2025
  • 3 replies
  • 72 views

  • Community Member
  • 6 replies

Hello,

I would like to disable the standard email confirmation from the event and instead send the first email via a workflow ("New event is booked" -> "Immediately after booking the event").

The reason for my request: I have noticed that the formatting of workflow messages is much cleaner than the formatting of the confirmations sent directly from the event. For this reason, I would like to handle all notifications through workflows.

Thanks in advance for your reply!

Dominik

This topic has been closed for replies.

3 replies

David
Community Manager
  • Community Manager
  • 2014 replies
  • February 10, 2025

Hi ​@Dodo - I appreciate the feedback here. You make a good point, I’ve gone ahead and sent this off to our product team to review, hopefully we’ll see something like this in the future!


  • Author
  • Community Member
  • 6 replies
  • February 10, 2025

Hi ​@Dodo - I appreciate the feedback here. You make a good point, I’ve gone ahead and sent this off to our product team to review, hopefully we’ll see something like this in the future!

 

Hello David,

This is a really disappointing response. Most of my topics receive the same answer (see screenshots). Some of the responses are 11 months or even a year old.

I haven’t seen any progress from Calendly since then. That’s really unfortunate and a wasted opportunity.

As the saying goes, "If you stop getting better, you stop being good."

Maybe it's really time to start looking for another appointment scheduling tool.

 

 


  • Author
  • Community Member
  • 6 replies
  • February 18, 2025

That's it? Nothing more?