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Kelsi
CalPal Emeritus
June 21, 2024

Hey there @Tax36752 -- great question!

Invitees will only receive one email confirmation from notifications@calendly.com, so here’s what I would look into: 

  1. Have you set up a Workflow email to be sent out immediately upon booking, that is serving as a redundant email confirmation? If so, turn this off!
  2. Have you set up a reminder email within the event type to be sent immediately upon booking? Same as above -- turn this off!

If neither of those is the case -- do you have examples from invitees you can provide showing two identical email confirmations, both coming from notifications@calendly.com? If so, please share those here -- it’ll help a lot!

I hope this helps!

Kelsi - Calendly Community