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Question

Edit invitees' question responses after booking

  • November 1, 2024
  • 2 replies
  • 87 views

We use Calendly to book school programs in our area. Sometimes, we need to go back into the invitees’ responses to our questions and make changes, say to change the class for an appropriate grade level. Other times, we have coordinators scheduling these programs and they do not use the “Add guest” button to add the actual classroom teacher to the invite to receive the automated reminders.

 

Is there a way for us to edit the invitees’ responses to our booking questions after the booking has been made? Our current workaround involves us “rescheduling” our invitees for the same time and date to be able to change a response/detail about their booking. I would prefer not to use this method because Calendly sends them a reschedule notification, which can cause confusion even if we add a note.

 

Any suggestions would help!

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2 replies

David
Community Manager
  • Community Manager
  • 1985 replies
  • November 4, 2024

Hey @Urban35688 ! 

Thanks for making a post about this! At this time, we do not have the functionality to make changes to the invitee questions after the booking has been made. As you’ve already found,  Rescheduling it for the same date and time, then making changes to the questions during the rebooking process is the best way to go about this.

I was able to find an internal ticket requesting this feature, I’ve added this as support. I do think this would be a huge benefit for our users. Hopefully our team can make this happen in the future!

Let me know if you have any other questions on this!


  • Author
  • Community Member
  • 1 reply
  • November 4, 2024

We would absolutely love this feature to be developed! Thanks for your response :)