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LeahA6432
Community Member
February 7, 2024
Question

Email addresses in workflows

  • February 7, 2024
  • 3 replies
  • 88 views

Is it possible to delete an email address that has subscribed to a workflow? I have a workflow with addresses in it, but one person wants to opt out of getting the emails from the workflow. How do I do this? 

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3 replies

Kelsi
Kelsi
CalPal Emeritus
February 7, 2024

Hey there @LeahA6432 - thanks for your post!

Are you referring to the invitees that book events with you? If so, at this time there is no way to allow some invitees that book an event with Workflows (click to learn more!) applied to receive them while others do not. This is an “all or nothing” setting in which all invitees that book an event with Workflows applied to that event type will receive them - with one exception. SMS reminders and followups can always be opted out of by the invitee. If they are asked for an SMS number on the booking page, they can choose not to include one. If they do include one and receive SMS reminders they can always opt out at any time.

I hope this helps! Let me know if you have any more questions - I’ll be here! 

Kelsi - Calendly Community
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LeahA6432Author
Community Member
February 7, 2024

Thank you so much. I feared that would be the answer. 

    Kelsi
    Kelsi
    CalPal Emeritus
    February 7, 2024

    @LeahA6432 I am sorry I didn’t have better news for you, but am glad I was able to offer concrete info! Please let me know if I can help in any other way! 

    Kelsi - Calendly Community
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