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Sandy65332
Community Member
July 15, 2024
Solved

Email noticication- 24 hrs before call

  • July 15, 2024
  • 2 replies
  • 82 views

Hi Team,

 

I know it should be obvious but I still would like to confirm:

If a call is booked less than 24 hours in advance, will the '24-hour before call' email notification still be sent?

 

I appreciate your help.

    This topic has been closed for replies.
    Best answer by Kelsi

    Hey @Sandy65332 -- great question!

    The answer here is “no.” Only Workflows with enough duration to be fired will be fired. So, an invitee would need to book more than 24 hours in advance for any “24 hour mark” workflows to be sent.

    I hope this helps!

    2 replies

    Kelsi
    KelsiAnswer
    CalPal Emeritus
    July 15, 2024

    Hey @Sandy65332 -- great question!

    The answer here is “no.” Only Workflows with enough duration to be fired will be fired. So, an invitee would need to book more than 24 hours in advance for any “24 hour mark” workflows to be sent.

    I hope this helps!

    Kelsi - Calendly Community
      S
      Sandy65332Author
      Community Member
      July 16, 2024

      Hi Kelsi,

      Thanks so much for the answer, I appreciate it.

      Can I ask follow up questions but not related to my original question?

      I’ll ask just in case it’s okay.

      I would like to know if the texts they opted in for stops if a meeting is cancelled by us
      And if the texts stop if a meeting is cancelled by the client?

      Thank you!

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