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Email noticication- 24 hrs before call

  • 15 July 2024
  • 2 replies
  • 12 views

Hi Team,

 

I know it should be obvious but I still would like to confirm:

If a call is booked less than 24 hours in advance, will the '24-hour before call' email notification still be sent?

 

I appreciate your help.

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2 replies

Kelsi
Userlevel 7

Hey @Sandy65332 -- great question!

The answer here is “no.” Only Workflows with enough duration to be fired will be fired. So, an invitee would need to book more than 24 hours in advance for any “24 hour mark” workflows to be sent.

I hope this helps!

Kelsi - Calendly Community
S

Hi Kelsi,

Thanks so much for the answer, I appreciate it.

Can I ask follow up questions but not related to my original question?

I’ll ask just in case it’s okay.

I would like to know if the texts they opted in for stops if a meeting is cancelled by us
And if the texts stop if a meeting is cancelled by the client?

Thank you!

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