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Error Message: We couldn’t add the Zoom meeting link to your scheduled Calendly event. Contact your invitees or update the calendar event to add video conferencing details.

  • December 23, 2024
  • 1 reply
  • 150 views

Calendly doesn’t add my zoom link to events.  It will schedule the event but will not add the zoom link. I have to manually go into my calendar and the zoom link. I have went into Calednly settings and disconnected zoom and reconnected it. I have disconnected my google calender and reconnected it, and have done the same with Zoom.

 

Is there anything else I can do to fix??

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1 reply

jillian
Community Manager
  • Community Manager
  • December 23, 2024

Hi ​@Brian32528,

I was unfamiliar with this error message and just did some digging. It looks like it’s an error message generated on the Zoom side and specifically is caused by Zoom applying a “rate limit” (the amount of requests/actions a user or account can make within a specified period) at the account level (your entire organization) across all apps created and installed on the account. For this error message, I would definitely recommend reaching out to Zoom support to submit a request and be sure to mention the “rate limit” problem.

Sorry I couldn’t be of more help!