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Community Member
December 23, 2024
Question

Error Message: We couldn’t add the Zoom meeting link to your scheduled Calendly event. Contact your invitees or update the calendar event to add video conferencing details.

Calendly doesn’t add my zoom link to events.  It will schedule the event but will not add the zoom link. I have to manually go into my calendar and the zoom link. I have went into Calednly settings and disconnected zoom and reconnected it. I have disconnected my google calender and reconnected it, and have done the same with Zoom.

 

Is there anything else I can do to fix??

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1 reply

jillian
Community Member
December 23, 2024

Hi ​@Brian32528,

I was unfamiliar with this error message and just did some digging. It looks like it’s an error message generated on the Zoom side and specifically is caused by Zoom applying a “rate limit” (the amount of requests/actions a user or account can make within a specified period) at the account level (your entire organization) across all apps created and installed on the account. For this error message, I would definitely recommend reaching out to Zoom support to submit a request and be sure to mention the “rate limit” problem.

Sorry I couldn’t be of more help!