I’m confused. After setting up my event communications with email and text reminders for an event. I also have workflow email and text reminders, and they don’t match. Are they supposed to match or can I just have event communications and no work flow schedule?
Hey there
Event type reminders that you set up within an ET and Workflows are two different things. They will not automatically line-up/match and we suggest using only one or the other to avoid redundancies.
Eventually, reminders within an ET will be made obsolete, so we suggest setting up Workflows instead!
You can read more about this below:
I hope this helps!
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