Event Communications vs Workflow reminders

  • 20 June 2024
  • 2 replies

I’m confused. After setting up my event communications with email and text reminders for an event. I also have workflow email and text reminders, and they don’t match.  Are they supposed to match or can I just have event communications and no work flow schedule?


Best answer by Kelsi at Calendly 20 June 2024, 22:44

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Userlevel 7

Hey there @Mike41464 -- great question!

Event type reminders that you set up within an ET and Workflows are two different things. They will not automatically line-up/match and we suggest using only one or the other to avoid redundancies. 

Eventually, reminders within an ET will be made obsolete, so we suggest setting up Workflows instead!

You can read more about this below: 

I hope this helps!

Thank you, that cleared it up for me.