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Question

Events auto deleting

  • November 15, 2024
  • 2 replies
  • 42 views

Hello, 

At least three times in the past calendar year all of my events have simply disappeared.  I’ll set up the appointments, then suddenly, they’re gone and I’m getting appointments for times that were once blocked off.  Can you help please?  Thanks. 

 

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2 replies

David
Community Manager
  • Community Manager
  • November 18, 2024

Hi ​@SDSSWilton! Sorry to hear this is going on.

In these cases, the first thing we’ll want to look into is to see if these events still exist inside of Calendly. If the events are showing as active and not cancelled from your meetings page, it may be an issue with your connected Calendar. However, since you’ve seen this happen a few times already, I would recommend reaching out to our support team by emailing support@calendly.com or by chatting in - They would have more insight into what might be going on with your specific account, or if its something outside of us.

Let me know if you have any questions!


  • Author
  • Community Member
  • November 20, 2024

Thanks - doing that now.