Events don’t appear when “calendar to add events to” is different from Calendly login email

Question

Hi, I’m a paid Calendly user with multiple calendars connected.

My Calendly account is registered with one email address, but for a specific event I’ve selected a different calendar (Gmail) as the “calendar to add events to.”

Meetings can be booked successfully, but the events don’t appear in either Google Calendar or Outlook Calendar.

Is adding events to a calendar that’s not associated with the Calendly login email supported, or does this setup require additional configuration?

David · Answer

Hi ​@Diya46621- Thanks for reaching out.This is definitely supported, we have a lot of users that have a separate calendar connected than their default login email.Is this something occurring with all of your events? Have you noticed any events make it over at all?If you haven’t already, try disconnecting and reconnecting the calendar again - Let me know if it works after that.

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