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M
MGR
Community Member
November 7, 2024
Solved

Existing Calendly Event - Round Robin participants cannot be added

  • November 7, 2024
  • 1 reply
  • 178 views

Hi everyone,
I’m admin in our Calendly, but I have not created the event. I want to add new people to the round robin in the event, but I don't have a button anywhere to add them. Is the problem that I have not created the event?

 

Thank you and best regards

Marcel

 

This topic has been closed for replies.
Best answer by David

Hey @MGR! 

Thanks for reaching out - Happy to help here!

The first thing I would check in this scenario is if this Round Robin event is part of a Team Page within your organization. If it is, you’ll need to add the users to the team page first by selecting the ‘Gear’ icon, then selecting ‘Edit Team’:
 

 

You’ll be given an option to add team members there - Once added, you can add them to your Round Robin event.

The second thing you can check is if this is a ‘Shared’ event instead, in that case, you’ll just want to select ‘Round Robin Settings’, and add them there:


Let me know if this works!

1 reply

David
Community Manager
DavidAnswer
Community Manager
November 7, 2024

Hey @MGR! 

Thanks for reaching out - Happy to help here!

The first thing I would check in this scenario is if this Round Robin event is part of a Team Page within your organization. If it is, you’ll need to add the users to the team page first by selecting the ‘Gear’ icon, then selecting ‘Edit Team’:
 

 

You’ll be given an option to add team members there - Once added, you can add them to your Round Robin event.

The second thing you can check is if this is a ‘Shared’ event instead, in that case, you’ll just want to select ‘Round Robin Settings’, and add them there:


Let me know if this works!

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