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Question

Export details for cancellations

  • 17 August 2024
  • 1 reply
  • 1 view

When I export a list of cancelled calls, how do I export the person who cancelled and the reason? The report only shows "host" or "invitee". It does show the reason if the invitee cancels, but it does not show it if the host cancels it.  We have multiple people that fall under “host” that can cancel and we need to see who is doing it most frequently and what the reasons are in an exported list.

Hi MagsO!

 

While we don’t have this functionality at this time, this is a good idea. I have marked it in our system and will make sure our Product Team sees this post. Sorry we couldn’t be of more help but I will circle back to this when we have updates.