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Best answer by jillian

Hi @Clubeee00047!

The ‘Cancel’ button that the invitee sees will allow them to cancel on their end. You’re seeing a different experience because you are the host.

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Le bouton « Annuler » que voit l’invité lui permettra d’annuler de son côté. Vous vivez une expérience différente parce que vous êtes l’hôte.

3 replies

jillian
jillianAnswer
Community Member
June 3, 2024

Hi @Clubeee00047!

The ‘Cancel’ button that the invitee sees will allow them to cancel on their end. You’re seeing a different experience because you are the host.

_

Le bouton « Annuler » que voit l’invité lui permettra d’annuler de son côté. Vous vivez une expérience différente parce que vous êtes l’hôte.

    Clubeee00047Author
    Community Member
    June 3, 2024

    Thanks for your answer but when I register a rdv under another email in order to check all settings, when I cancel, it eventually indicate that the cancellation provides from the host! So I'm confused.

    Kelsi
    Kelsi
    CalPal Emeritus
    June 6, 2024

    Hey there @Clubeee00047 -- thanks for your follow up. 

    In order to make sure invitees can cancel/reschedule you have to choose to include those buttons for them in their confirmation emails and reminders. Check out the short video I made you going over this: 

    Kelsi - Calendly Community
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