Skip to main content
This topic has been closed for replies.
Best answer by jillian

Hi @Clubeee00047!

The ‘Cancel’ button that the invitee sees will allow them to cancel on their end. You’re seeing a different experience because you are the host.

_

Le bouton « Annuler » que voit l’invité lui permettra d’annuler de son côté. Vous vivez une expérience différente parce que vous êtes l’hôte.

3 replies

jillian
jillianAnswer
Community Member
June 3, 2024

Hi @Clubeee00047!

The ‘Cancel’ button that the invitee sees will allow them to cancel on their end. You’re seeing a different experience because you are the host.

_

Le bouton « Annuler » que voit l’invité lui permettra d’annuler de son côté. Vous vivez une expérience différente parce que vous êtes l’hôte.

    C
    Clubeee00047Author
    Community Member
    June 3, 2024

    Thanks for your answer but when I register a rdv under another email in order to check all settings, when I cancel, it eventually indicate that the cancellation provides from the host! So I'm confused.

    Kelsi
    Kelsi
    CalPal Emeritus
    June 6, 2024

    Hey there @Clubeee00047 -- thanks for your follow up. 

    In order to make sure invitees can cancel/reschedule you have to choose to include those buttons for them in their confirmation emails and reminders. Check out the short video I made you going over this: 

    Kelsi - Calendly Community
    Terms & ConditionsAccessibility statement