Skip to main content

Hello all,

I gave my old phone to someone mistakenly believing that a factory reset had been done on it, however it turns out that it hadn’t.

 

Unfortunately, the person I gave it to refuses to give it back temporarily for me to reset, or confirm that they have done a factory reset. I know that if a factory reset wasn’t done, one of my tabs in safari that was open was calendly and it was logged in.

 

Is there a way to force logout on that device, or remove that device from being logged in? 

 

Hi ​@SingingSunnySarah!

Sorry to hear this happened! In this case, we recommend changing your password or adjusting the login information from the login preferences page here: Login preferences

Changing your information would force a logout on any other device - So this would be your best option. If you need any other assistance, let us know!


Reply