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Question

Google Calendar freezes if Calendly extension is enabled

  • 26 February 2024
  • 1 reply
  • 21 views

As the title says, my google calendar locks up if I try to open it with the Calendly extension enabled.

Any suggestions?

Thanks

Hey there @Larry10018 - thanks for your post! I am going to look into this issue for you and make sure you get a response with what we figure out, tomorrow. 

For more individualized support (which might be needed, here!) than we can offer in community, you can reach out to our support team via live chat by logging into your Calendly account and clicking “help.” They are available 24/7 and very well might be able to resolve this in real time and quickly! 

In the meantime, here’s what I suggest trying as first-line troubleshooting: 

  1. Clear your cache/cookies (steps below) - this often resolves similar issues!
  2. Try an Incognito/Secret browser window
  3. Try another browser entirely
  4. Check for application (browser, Google calendar, Google extension) updates and device (software) updates, run any you find, restart your device
  5. Close out the extension entirely and try the above steps before reopening it
  6. Uninstall the extension entirely, clear your cache/cookies, run any updates and reinstall it
  7. Try another device (if possible) entirely

How to clear browser cache

Browser Link for steps
Chrome https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari https://kb.wisc.edu/page.php?id=69468
IE 11 https://kb.wisc.edu/page.php?id=15141
Edge https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history