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Vicky DiGi
Community Member
August 26, 2025
Question

Group Custome Date/Hours not appearing

  • August 26, 2025
  • 1 reply
  • 38 views

Hi.  I have a group event set up.  I selected Custom Hours for Oct 13th 2025 with a 90 in future and 5 days prior.   This date and time appears when I select calendar view during configuration.  When I save it and test it, it does not show as a booking option.   HELP.  

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1 reply

David
Community Manager
David
Community Manager
August 27, 2025

Hi ​@Vicky DiGi - Thanks for reaching out, sorry to hear this is going on.

The best place to start when trying to figure out why a time isn’t available is through the Troubleshooting Tool. You can read more about how to utilize it here: How to troubleshoot unavailable times that should be available

Let me know if you have any questions!

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