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Question

Hiding all open time slots except confirmation time in the confirmation email to invitee

  • November 24, 2024
  • 1 reply
  • 27 views
R
  • Ram
  • Community Member

Hi ,

I noticed that in the confirmation email sent to the customer after booking the appointment, all available time-slots are shown including the booked (confirmed) one in bold.

This might be bit confusing to the receiver/customer.

Is it possible to show only the confirmed time-slot and hide all other time-slots?

Thanks,

Ram

 

 

 

 

 

This topic has been closed for replies.

1 reply

David
Community Manager
  • David
  • Community Manager
  • November 25, 2024

Hi ​@Ram - thanks for reaching out.

Can you send me a screenshot of what you’re seeing? Are there multiple times being shown in the confirmation email? Let me know! I’d like to take a closer look at what might be going on.
 

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