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We are using Calendly on the Teams plan and would like to prevent invitees from scheduling more than once per day using the same email address.

I know Calendly prevents double-booking time slots, but is there any native setting or recommended approach to block the same person from booking multiple appointments on the same day, even if time slots are available?

I am planning to use a webhook + database to detect and cancel duplicates, but it feels like a common use case that could be handled via event-level or org-level settings.

  • Is there a built-in way to configure this restriction?

  • If not, is this on the roadmap?

  • Are there best practices for enforcing per-invitee booking limits?

Thanks in advance!

Hi ​@Avulreddy11686 - Thanks for reaching out on this. 

At this time, there isn’t any setting inside of Calendly that prevents multiple bookings from the same person, but it is a request our team is aware of, so I’ve passed this along as feedback to our product team!

In the meantime, a lot of users will create Single-use links and send these out to customers to prevent them from booking multiple times. You can read more on this here: https://help.calendly.com/hc/en-us/articles/30121266128535-How-to-create-a-single-use-link

 

Since you mentioned using webhooks, this is something we have available as an option to automate. More info can be found on our developer page here: https://developer.calendly.com/api-docs/4b8195084e287-create-single-use-scheduling-link

Let me know if you have any questions!


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