How do I add Shared Outlook Calendars for customers to see when BOTH me and my Rep are available?

Hey there @ChaseS - thanks for the topic, and great question! Check out our New User Guide and our Company Admin Guide while you are new. They will both be so helpful!

The first step here is making sure to add your desired team member (the sales rep!) to your account from your Admin Management page. Then, you can set up a team page. Your team page will have all of your events specific to that team: round robin or collective.

Round Robin events will allow your invitees to book an appointment at any time at least one assigned team member is available. Collective events allow invitees to book an appointment when all assigned team members are available. You will need a Collective ET in order to make your goal a reality, so click the link to learn more about setting that up!

If you'd like a more thorough breakdown of the team features, check out this recording that walks through the basics of using Calendly with your team. 

Let me know if you have any questions after checking out these resources, and have a great day!