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I have a team of New Client Onboarding Specialists, and I have a team of Translators. How do I assign a host from each team with the client?

Hi ​@Tai.Larson! Thanks for reaching out here.

Could you tell me a little more about your use case? Did you want to make it so an Onboarding Specialist and a Translator gets assigned to the same Client when booking? If so, you can look into Scheduling with Multiple Groups of hosts. This is a newer feature thats being worked on, so it may not be available to you just yet, but you can look over our help center article on this here: How to schedule with multiple groups of hosts

This feature will allow you to create multiple pools with One Specialist, and one translator. So once a user books, a team of those two would be assigned! Let me know if you have any other questions on this.


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