I need to change my staff’s email from their Gmail to an Outlook email, but in the Profile < Log In Preferences < Change Email section, it requires me to use Google. How/Where can I bypass Google to update my email? It prompts me to log into Google when I do the steps above and takes me in circles
Question
How do I unlink my Gmail from my profile?
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Hey there
- Clear your cache and cookies (steps below)
- Try again in the same browser
- If that does not work, try in a new browser all together
- Still stuck? Try an Incognito/Secret browsing window
- Lastly, attempt to run any needed app updates on your browser and/or try another device to see if it breaks the loop
How to clear browser cache
If this does not resolve your issue, please reach out to our support team (available 24/7) by logging into your account and clicking “help.” They are able to offer more personalized support for things like login changes, and will be glad to resolve this for you! =)
I hope this helps!
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