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Question

How to Enable Rescheduling/Cancelation Buffer

  • December 6, 2024
  • 3 replies
  • 85 views

Hello, 

Is there a way to set the cancellation Policy by setting rescheduling and cancellation buffer. Like for example an options to set a buffer. Specify a minimum notice of "24 hours" before the meeting for cancelations or rescheduling. And the rescheduling links won’t be available less than 24 hours from the meeting.

 

This topic has been closed for comments

3 replies

David
Community Manager
  • Community Manager
  • 961 replies
  • December 6, 2024

Hi ​@Jessica03057 - Thanks for reaching out.

Preventing cancellations or reschedules within a certain time before the event is not currently a feature - However, this is something thats been brought up before. So I’ve forwarded on your feedback on to our product team! Hopefully we’ll see this added in the future.

Let me know if you have any questions.


  • New Community Member
  • 1 reply
  • December 23, 2024

I was looking for the same. Customer resheduled  last min, meaning the time is lost for me. 


  • New Community Member
  • 1 reply
  • December 25, 2024
David wrote:

Hi ​​​​​​ Jessica03057- Thanks for reaching out.

Preventing cancellations or reschedules within a certain time before the event is not currently a feature - However, this is something thats been brought up before. So I’ve forwarded on your feedback on to our product team! Hopefully we’ll see this added in the future.

Let me know if you have any questions.

 

thanks ​@David, I am also looking for this feature. That would be amazing if you consider my vote for this update as well. 


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