Our Calendly event has been working properly but now, since this weekend, it’s messing up and spamming our invitees with an invite confirmation email and won’t stop. Does anyone know how to resolve this problem. We are starting to lose appointments because of this issue and I don’t know where to look first to find a solution. Thank you in advance.
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Hi
Do you happen to have a screenshot of the emails getting sent out? No worries if not, just trying to get a gauge of what content is included in each email.
Just to confirm, this just started happening over the weekend, correct?
Let me know, thanks!
Hi
I do have a screenshot of what is getting sent and how it looks on our end as well.
This started to occur over the weekend. And it hasn’t affected all invitees or events. It also changes the event name as well when rescheduling to events we don’t have and says “Rescheduled from a connected calendar event”.
Got it - Thanks for sending this over! Our development team is currently working to resolve this disruption. I created a ticket for you and linked in our tracking system and will update you as soon as we have more information!
In the meantime, you can also follow along and receive status updates via our status page: calendlystatus.com.
Thank you for the help!
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