How to fix this bug

Question

Any time I go to write a email on work flow or even with one of my events as a “email reminder”.

I have a bug where the letters you use to put brackets like this for example (Your First Name) are in the middle of my screen so it limits me to writing a email remind or even on workflow.

I paid for the plan and it still doing this bug.

imagine your trying to write your “email reminds” and the letters are in the middle of the screen.

How do you fix this ASAP?

thanks

Kelsi · Answer

Hey there, @Carlos83411- great question, and I am sorry to hear this is happening!I am going to suggest you sign into your account and click “help” in order to reach out to our support team directly via live chat, where they are available 24/7. The individualized support is more likely to get this issue sorted for you sooner than later. If you’d prefer, you can also post screenshots for my reference, here, so I can gain a more thorough understanding of exactly what it is you have going on and attempt to double down on the help!Looking forward to hearing back from you!

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