How to integrate with both Microsoft Teams and Google Meet options

Question

We offer our clients an option to select Microsoft Teams or Google Meet.
When they select Microsoft Teams, the teams meetings link is provided automatically - Great!

However, when the clients select Google Meet, they still receive the Teams link.

Is there a way to integrate with both Microsoft Teams and Google Meet?
Or is there a way to remove the Teams link when clients select Google Meet?

Thanks
Jesper

Sean Marlin · Answer

Hi Jesper! This question is dependent on a few things, including whether or not you have a routing form set up or if your Google account is correctly connected to Calendly.

I would start by making sure that your Google account is connected correctly. If you navigate to you event type and click “edit” you should see a Location section in your nav bar. From there look at the Google account connection. If it is not connected correctly you should see a message that says something like “You must configure your calendar connections to push events to a Google Calendar to host Google Meet web conferences on your events.” ← Following the instructions from that link will help you set up your calendar. I’ll also leave a link on setting up calendars below.

If this is not the case and you calendar is set up correctly or you are using routing forms I would suggest reaching out to Customer Support. Those issues are highly dependent and may have a bug involved. You can reach them here → Contact Support

More on connecting calendars → How to choose a meeting location & The perfect scheduling setup

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