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How to request physical address when booking ?

  • April 12, 2024
  • 1 reply
  • 362 views

Hello, 

Offering in home services and looking for a way to request the address when booking with us. 

Much appreciated. 

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1 reply

jillian
Community Manager
  • Community Manager
  • 905 replies
  • April 12, 2024

Hi @smartK!

Probably the best way to make this happen is to use a custom location and a custom question.

For the custom location, go to Event Details > Location and select “Custom”. I’d probably put something like “Customer’s Home Address” in this field.

For the custom question, go to Booking Page Options > Add New Question. Under this one, prompt the customer for their home address and be sure to make it required and change the Answer Type to Multiple Lines. This is also super helpful because the customer can provide any extra directions like codes, something to be aware of, etc.

Hope this helps!