hi, im a therapist and need to know how to stop clients from cancelling their appointments on my calendly within 24 hours of our appointment. is there a feature on calendly to set a time limit to cancellations?
how to set a limit to clients canceling appointments last minute
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Hi there,
While it's possible to turn cancellation/reschedule links off entirely (read more below), they are not customizable in regards to a time when they disable, my apologies. Having said that, this is a request I've seen before so I'm happy to pass this along to the product team!
You can decide whether or not to include cancelation/rescheduling links in their notifications for each event type. These links are included in notifications by default.
The text entered in the "Cancellation Policy" field will appear in all notifications sent to invitees via email.
*An Invitee could still cancel the meeting from their calendar.
I know this isn't exactly what you wanted to hear but do hope the information helps, at least somewhat!
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