Hey there @Aman - thanks for your post!
At this time there is no way to set up multiple durations within a single event type. You will need to create a separate event type for each service, assigning each of those event types an individual duration.
I hope this helps!
Then what if a business have a limit of 10 customers per day and have three event type then total of all three event type will be 30 customers per day how to overcome this situation.
Hey again @Aman -- at this time, you’d need to set up a limit for each event type to ensure it does not add up to your upper limit. I am sorry! We are aware of the feedback here and are making note of it every time we get it, you can be sure of that. I wish I had a better workaround to offer right now. Let me know if you need anything else!
I was looking for this as well. I’m hoping that they roll out the feature that based on clicking an answer to event type link they then get the question and based on answer shows event type calendar availability needed for their answer. For example, “Are you a new client” needs an hour slot and shows slots new client available dates/times where an hour exists for that event type if they answered “Yes” to being a new patient. If they answered, “No”, then only 30 minutes is needed and shows existing client available dates/times where thirty minutes exist for that event type.
A workaround is to create two event types, one where there are hour slots available for certain days of the week, or mornings every workday - maybe event type named “New Client”. Then, create another event type for different days of the week or afternoons every workday - maybe event type “Existing Clients”. Your New Client event type would have 1 hour bookings for the available days or times you set aside for new clients. Your Existing Client event type would have ½ hour bookings for the available days or times you set that is different than what you set up for your new clients event type. Then, use the routing tool with the question of “Are you a new client” with answers Yes or No. If Yes, routing form is set up to take them to New Client event type. If No, routing form is set up to take them to Existing Client event type.
Example
I could only see new clients on Monday and Thursday afternoons from 1-5. To do this, I would need to use Calendly’s routing form features and set up two event types that client is routed to depending upon their answer on my form asking if they are new client.
If client answers “Yes” to being a new client, then set up routing to go to this “New Client” event type. The New Client Event Type only allows/shows availability for one hour slots Mondays and Thursdays from 1pm - 5pm.
If client answers “No” to being a new client, then set up routing to go to this “Existing Client” event type. The Existing Client Event Type only allows/shows availability for ½ hour slots for all day Tuesday, Wednesday, and Friday and until 1pm on Mondays and Thursdays.
