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Due to the sensitive nature of my business, my clients do not appreciate any additional emails at all.

 

So I would like to see an option where I can completely disable the email confirmation, and also the email cancellation. At this moment I switched off the email reminders, and text reminders and email follow up.

 

Can I somehow also switch off the email confirmation and email cancellation?

 

If so, how do I do it?

Cheers,  

Paul Harts 
Ras-al-Khaimah
United Arab Emirates 

Hi @thefixerinDubai,

 

At this moment it’s not currently possible to turn off booking notifications sent by either Calendly (email confirmations) or your connected (add-to) calendar (calendar invitations) - you will always have to choose one or the other for each event type. I am more than happy to submit this as a feature request, but I cannot promise if or when it might be implemented in the future. That said - please consider it part of our monthly feedback report for the product team. They’ll absolutely hear it and they always consider user feedback when working to improve Calendly.

Just to offer some more insight regarding your booking notifications - with Calendly, there are two types of notifications: Email Confirmations & Calendar invitations.

  1. With Email Confirmations, Calendly sends the invitee an email notification from notifications@calendly.com and has a reply-to address that's associated with your Calendly login email. You can modify this on Account Settings page.
  2. With Calendar Invitations, your connected calendar sends the invitee a notification of the booked meeting which has a reply-to address that's associated with your Add to calendar email on your Calendar Connection page.

 

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