I can't unsubscribe from Calendly notifications

Hey there @Gohar81815 - thanks for posting, and sorry to see this!

This is most likely an issue with your browser and will hopefully be an easy fix.

Try the below troubleshooting steps for me, first: 

• clear cache and cookies (steps included below this list)
• check your browser for application updates > install any updates > completely exit and reopen the browser
• check your device (computer) for software updates > install any updates > completely shut down and restart your device 
• try an incognito or secret browser window
• try a different browser (ex: if using Google, try Edge or Safari)
• I think I am seeing the word “Office” and the word “Calendar” (not in English, so doing my best!) in the second screenshot -- if this is the case
  • you might be getting this error because your connected calendar has “broken” or because you are not logged into your account when clicking the link to change your notification settings/unsubscribe
  • log into your Calendly account > head to your “calendar sync” page and make sure everything there is good to go, as well, then try the link again

How to clear browser cache

If this does not resolve your issue, please let us know and send any further screenshots or details that might help us troubleshoot! It would also help to know what the message in the second screenshot translates to in English. I attempted to use Google Image Translate to read it, but was not successful.

If the above steps do not resolve your issue, you might need more personalized troubleshooting than community can offer (but I will CERTAINLY still try --  so please do feel free to followup with this info for me here!)

I would also suggest reaching out to our support team. They are available 24/7 via live chat, which you can access by logging into your Calendly account and clicking “chat with us” in the bottom, righthand corner. That button looks like this:

I hope this helps! Looking forward to hearing back from you!

It worked. Thank you very much 

Yay!  I am so glad to hear that!

Do you mind telling me which step from the options I gave you did the trick?

Was it clearing cache and cookies?  Either way -- super happy to hear you’re up and in action, again. 

Back to easy scheduling, for you! Have a great day! 

p.s. make sure to check out our New User Guide -- it’s packed full of tips + tricks to help as you learn the Calendly ropes. 

I tried an incognito browser window nad it worked :)