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I'm only able to set up a buffer for one day. How to I apply the same buffer to my whole schedule?

  • April 12, 2024
  • 3 replies
  • 75 views

Hi - I was able to apply a buffer to only ONE day on my calendar but I want the same one hour increment to appear as unavailable after EACH appointment slot.  Can someone please help? 

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3 replies

jillian
Community Manager
  • Community Manager
  • April 15, 2024

Hi @Deborah84788!

You can set buffers directly in Calendly by going to your Scheduling Settings. You can learn more about it here: https://help.calendly.com/hc/en-us/articles/14048208107287-How-to-use-buffers

Just keep in mind this will create a Calendly buffer that prevents anyone from booking through Calendly during that time, but someone could still book directly through your calendar during that time.


  • Author
  • Community Member
  • April 17, 2024

Hi Jillian, thanks for the link but this isn’t helping me at all.

For ANYTIME I schedule on my calendar I need a ONE HOUR BUFFER. I need an hour AFTER ANY APPOINTMENT SET AS UNAVAILABLE. So I want to schedule appointments at 11:00 am, 1:00 pm, and 3:00 pm - for instance.  There is no way for me to do that right now unless you have other instructions that you can provide.  This is critical and if I can’t get this done right, I’ll need to move on to another provider. Thanks for your help.


jillian
Community Manager
  • Community Manager
  • April 17, 2024

Hi @Deborah84788,

Got it. So while Calendly can’t create tangible event buffers on your calendar provider, there are a few other things you could do:

  • If you have appointments at 11, 1, and 3 and you absolutely wouldn’t want someone to be able to pick 12 or 2, you could set the “Start Time Increments” to 120 minutes. So for example, I have my schedule starting at 9am and ending at 4pm and therefore it shows 60 minute appointments starting at 9am, 11am, and 1pm.
  • If you absolutely need tangible buffers, consider looking at a calendar add on tool like Reclaim (it’s what I use on my calendar). A tool like this would allow you to set time after meetings and creates a very real tangible calendar blocker. I personally use this right now to automatically create travel buffers and ‘decompression time’ as needed.

Hope this helps a bit more.