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At 16:02 hours MDT on 08/07/2024, I clicked “Contact Support,” and then it says “The chat is experiencing technical difficulties and we’re working to fix it as soon as possible. We apologize for any inconvenience. Please try again shortly.” 

and there is zero other way to reach support.  Not very supportive.

Hi astrohart343! I’m so sorry you’ve had trouble getting in touch with support. The chat support chat does seem to be up an running at the moment. Apologies for the delayed reply on this. I hope you reach back out and get your issue resolved.