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Question

I want to change the owner off the calendly account

  • October 21, 2024
  • 3 replies
  • 50 views

I have set up a calendly for a client.  During the automatic tems free trial, I invited client to be a team member.  Big mistake - mine. 

Now I want to transfer the account to my client.  I removed their team membership.  On attempting to change my email to theirs, an error message comes up saying they have an account already, so their email can’t be used. 

 

There seems to be no way of contacting support for help with this - the link on the contact page sends me directly to the faq page.

This topic has been closed for replies.

3 replies

jillian
Community Manager
  • Community Manager
  • October 21, 2024

Hi @Funmi52700,

This sounds like a question where our billing team could be the most helpful. Please feel free to contact billing@calendly.com.


  • Author
  • Community Member
  • October 21, 2024

Thanks@jillian - I’ll try that. 

 

Although I may be back, because I’m using the free version …


jillian
Community Manager
  • Community Manager
  • October 22, 2024

Email support is available for all customers, so you should be alright. Live chat is the support type only available to paid customers.