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Question

I want to upgrade to Standard with just one seat but it tells me to remove users? I only have one user..

  • February 11, 2025
  • 4 replies
  • 37 views

All the rest of the info seems correct, I want to pay monthly with paypal, don’t know if that makes a difference...

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4 replies

David
Community Manager
  • Community Manager
  • February 11, 2025

Hi ​@Sandrine07521 - Sorry to hear this is going on!

Could you send me a screenshot of the error you’re seeing? Is this right after you select upgrade on the billing page? Let me know! I can take a look from there.


  • Author
  • Community Member
  • February 11, 2025

 


  • Author
  • Community Member
  • February 13, 2025

Hi @david, I’ve uploaded the print screen.

Thank you for looking into this!


David
Community Manager
  • Community Manager
  • February 13, 2025

Hi ​@Sandrine07521 - Apologies for the delay!

Can you take a look at your users page here? https://calendly.com/app/admin/users

You might have a pending invite that requires an additional seat, but once you remove the pending invite, you should be able to purchase a subscription!

Let me know if this works!