Skip to main content
S
Sandrine07521
Community Member
February 11, 2025
Question

I want to upgrade to Standard with just one seat but it tells me to remove users? I only have one user..

  • February 11, 2025
  • 4 replies
  • 97 views

All the rest of the info seems correct, I want to pay monthly with paypal, don’t know if that makes a difference...

    This topic has been closed for replies.

    4 replies

    David
    Community Manager
    David
    Community Manager
    February 11, 2025

    Hi ​@Sandrine07521 - Sorry to hear this is going on!

    Could you send me a screenshot of the error you’re seeing? Is this right after you select upgrade on the billing page? Let me know! I can take a look from there.

    S
    Sandrine07521Author
    Community Member
    February 11, 2025

     

    S
    Sandrine07521Author
    Community Member
    February 13, 2025

    Hi @david, I’ve uploaded the print screen.

    Thank you for looking into this!

    David
    Community Manager
    David
    Community Manager
    February 13, 2025

    Hi ​@Sandrine07521 - Apologies for the delay!

    Can you take a look at your users page here? https://calendly.com/app/admin/users

    You might have a pending invite that requires an additional seat, but once you remove the pending invite, you should be able to purchase a subscription!

    Let me know if this works!

    Terms & ConditionsAccessibility statement