Solved

Impossible to reach customer service via chat

Hi there,

It is impossible to reach customer service via the chat option.

It basically says “waiting for an agent” for hours.

All I want to do is download a proper invoice and the one that is listed in my account doesn’t have my name on it but Calendly’s (!!!).

Is there an email address for billing that anyone has?

Thanks.

Best answer by Kelsi

Hello @Philip73784 - I am so sorry to hear you are having issues with our live chat support.

Firstly - yes. You can reach out to billing@calendly.com about your invoice!

Secondly, for the next time you need support, try the following:

How to clear browser cache

Browser	Link for steps
Chrome	https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox	https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari	https://kb.wisc.edu/page.php?id=69468
IE 11	https://kb.wisc.edu/page.php?id=15141
Edge	https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history

I hope this helps!

This topic has been closed for replies.

Hello @Philip73784 - I am so sorry to hear you are having issues with our live chat support.

Firstly - yes. You can reach out to billing@calendly.com about your invoice!

Secondly, for the next time you need support, try the following:

How to clear browser cache

Browser	Link for steps
Chrome	https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox	https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari	https://kb.wisc.edu/page.php?id=69468
IE 11	https://kb.wisc.edu/page.php?id=15141
Edge	https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history