When I go to enter an event I am finding the details of the previous event, Name, email and phone# have been retained in those field. This is wrong because when I want to create a new event it is with a new contact every time and never the last contact. I am afraid at some point I will be sending to the wrong people. Can anyone tell me what is causing this. It started a few weeks ago
Question
Information held in data fields
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Hi
It sounds like the autofill option is on either in Calendly or in your web browser. You can check to see the option in Calendly by following these steps:
To turn it off:
- Go to the Scheduling page and locate your event type.
- Open the
three dots menu and select Edit.
- Select More options at the bottom.
- Expand the Invitee form section.
- Un-Check the box for Autofill Invitee Name, Email, and Text Reminder Phone Number (when applicable) from prior bookings.
- Select Save changes.
Let me know if this works!
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