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Question

Inserting Link from gmail leads to page not found

  • March 24, 2025
  • 4 replies
  • 140 views

When I insert the link to my ninety minute event from my Gmail, the URL ends in /30 min and it also leads to page not found. I have to deal with very angry customers because of this! Please fix

F. Binder 

 

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4 replies

jillian
Community Manager
  • Community Manager
  • March 24, 2025

Hi ​@Friedrich07111!

I just took a look at your Calendly page and the 90 minute URL looks correct and copies correctly when I hit the ‘Copy Link’ button. Can you tell me how you’re generating the link you’re sharing? It’ll help us figure out what’s not working correctly.

Thanks!


  • Author
  • Community Member
  • March 24, 2025

Yes, that way it works. Where it goes wrong is when I copy the link directly through the chrome add on in Gmail. A related error happens when I use the app to book a meeting: the ninety minute meeting defaults to 30 minutes.


  • Author
  • Community Member
  • March 24, 2025

I reinstalled it and the Gmail integration works. The error persists when using the "plus" icon in the app. See screenshot 

 


jillian
Community Manager
  • Community Manager
  • March 24, 2025

Hi again ​@Friedrich07111,

Hmm. Interesting!

I’m looking into a few things over here, but next step would be to make sure your mobile app is up to date. Can you check and update if needed? If it persists after that, a re-install of the app might be a good idea.