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When I try to send a message on the requests page using the “How can we help you?” field, I cannot type, like the field is just an image. I tried Chrome and Firefox both regular and private windows.

Hi ​@ReleaseTEAM51816 - Sorry to hear this is going on! This seems to be working on my end at the moment. Can you try using the chat function from within your account directly? Let me know if this works!