Is there a way to charge a no show fee or cancelation fee

Question

Is there a way to charge a no-show fee or a cancellation fee I understand that I could take a deposit but in the follow-up emails there's no option to limit the rescheduling it just says cancel and reschedule.

I am wondering if anyone has found a workaround.

Kelsi · Answer

Hey there @jgintoronto- great question, and thanks for your topic!At this time there is no way to automate a no-show or cancellation fee via Calendly. Our payment integrations are set up to collect payment on the booking page and do not have functionality further than that right now. As far as the limitations surrounding the cancellation policy goes, we understand! This is feedback we’ve received before and I promise to pass along yours to the product team, as well. In the meantime, you might check out the below article my peer wrote about a workaround for a no-show workflow using Zapier.

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