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Question

Issue with Email Notifications Since June 1st

  • June 8, 2025
  • 1 reply
  • 25 views

Hello,
I’ve been using Calendly for years and I’ve always received an email notification every time a new appointment is booked.
However, since June 1st, I haven’t received any emails at all.
I still get the notifications inside the Calendly app, but nothing is showing up in my inbox, not even in spam or the promotions tab.
Has there been a recent update, or is this a technical issue?

Thank you,

This topic has been closed for replies.

1 reply

David
Community Manager
  • Community Manager
  • June 9, 2025

Hi ​@Lucie37736 - Thanks for reaching out!

I haven’t heard of any widespread issues - In this case, I’d recommend reaching out to our support team, as they would be able to dig into whats causing our emails to miss your inbox. You can chat in or email them directly at support@calendly.com

Let me know if you have any questions!