Issue with scheduling a meeting poll

Hi ​@JCC35314 - Thanks for reaching out!

Our Product team has confirmed this error affecting one-off/Meeting Poll meeting creation, where solo account users may see a “Select at least one host” even when there’s only one host on the account. While we don’t yet have a timeline for a fix, we’ve linked your ticket in our tracking system and will keep you updated as soon as more information becomes available.

In the meantime, I’ve found that this temporary workaround can help:

1. Go to your Availability settings

2. Locate your Holiday settings section (https://calendly.com/app/availability/holidays)

3. Change the setting from “Other” to any other option (e.g., “United States”), then switch it back to “Other”

This refresh seems to correct the error in most cases, and should allow you to continue using one-off meetings while we work toward a permanent fix.

Let me know if you have any questions!

Has the Meeting Poll issues been fixed? My availability is not syncing when I try to organize a Meeting Poll.

Hi ​@Camila36561 - There are still some ongoing issues, but I don’t think I’ve heard of the availability issue ocurring.

Are you not seeing any of your booked events when you go to schedule a meeting poll? I’d first try disconnecting and reconnecting your connected calendar by going to this page: https://calendly.com/app/availability/calendar_settings

Once its reconnected, try creating a new meeting poll and seeing if it works. 

Let me know!

It is asking me to select a Host for the meeting. I have a paid subscription and am logged on, so I don’t understand why it’s asking me to upgrade.

I’ve disconnected the calendar and have connected it again.

Still not working.

Yes - So if its asking you to select a host, that would be part of the main issue we’re seeing. Have you tried the steps I posted before?

 

In the meantime, I’ve found that this temporary workaround can help:

1. Go to your Availability settings

2. Locate your Holiday settings section (https://calendly.com/app/availability/holidays)

3. Change the setting from “Other” to any other option (e.g., “United States”), then switch it back to “Other”

Yes, I tried disconnecting the Calendar and connecting it again. It still doesn’t work.

Still not working, also from incognito mode. ​@David it’s a very important functionality. Thanks!

​@David I confirm that your proposed workaround works.

In the meantime, I’ve found that this temporary workaround can help:

• Go to your Availability settings

• Locate your Holiday settings section (https://calendly.com/app/availability/holidays)

• Change the setting from “Other” to any other option (e.g., “United States”), then switch it back to “Other”