LinkedIn shows old Calendly image when meeting URL is posted in a chat

Hi Tim,

Ah yes. The dreaded LinkedIn cache issue! I experienced this issue many times while posting a variety of content on LinkedIn. And unfortunately, Calendly links can’t escape it either. 😒

I am by no means a LinkedIn expert, but I can say that the LinkedIn Post Inspector is a helpful tool to see how links appear before posting them. And I just checked your link and see 30 minutes instead of 15, which means this is definitely the cache issue.

Hope this helps a bit. Good luck!

Thanks I have the same issue now its resolved 

The image Calendly shows on LinkedIn is from a very old Calendly setting. Is this image in meta-data stored with Calendly? Or is it LinkedIn not updating their cache after retrieving an old image?

Note in the examples, I used to offer a 15 minute chat last year. For a long time it has been a 30 minute chat. But Linked in still says 15 minutes on new posts. Note also that this is the same URL for both images.

Please let me know what I can try to fix this?

This is how it looks on LinkedIn

This is how it has been on Calendly for about a year
 

 

Hey there! I actually have a solution to this for you! 

When your image or text is not updating when posting your scheduling link to Facebook or LinkedIn, you can input your link in the network’s debugger tool. This essentially will re-scrape the links and update them across the network. The only caveat is Twitter. They don’t have a debugger tool, but their docs do provide a solution.

LinkedIn: https://www.linkedin.com/post-inspector/inspect/

Facebook: https://developers.facebook.com/tools/debug/sharing/

Twitter: Twitter Card Validator - “Our web crawlers re-index the Card tag information on your page roughly every week.” See link: https://developer.twitter.com/en/docs/tweets/optimize-with-cards/guides/troubleshooting-cards.html#refreshing

Note: It can take a few minutes for updated link preview/meta information to flow through to the validators. If you've made a change, wait at least 2 (and sometimes up to 10) minutes before testing in a validator in order to see results. I hope this helps!