Skip to main content
M
Morgan24120
Community Member
February 7, 2025
Question

Linking calendars

  • February 7, 2025
  • 1 reply
  • 112 views

I have two calendars attached to Calendly to sync my availability (personal and business) and that is working well. The problem I’m having is that my clients are receiving reminders twice...one from my personal email and one from my business email. How do I fix this? 

This topic has been closed for replies.

1 reply

David
Community Manager
David
Community Manager
February 7, 2025

Hi ​@Morgan24120! Thanks for reaching out!

Your calendar connections shouldn’t effect how notifications are sent - However the one thing I would check to see is if your events have both Basic Notifications AND Workflows enabled. Sometimes both would be turned on by mistake, but in reality, we would want to use one or the other. Th editor in the event would look like this:
 


Using workflows over Basic notifications are the preferred option, so you can turn off the basic reminders like so:
 


Give this a shot and let me know if both were turned on! If not, theres more we could look into.

Terms & ConditionsAccessibility statement