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Hey Calendly! I have an event that has a custom calendar invitation. The invitation includes embedded inline links like this:
 

Remember to visit the prepare for your meeting page

 

When the recipient gets the calendar invite in gmail, the email they receive and the calendar description look like this:
 

Remember to visit the prepare for your meeting page (https://www.example.com)

 

If you look carefully above, you’ll notice the original link was expanded to include the URL in parentheses after the text. Then someone (maybe gmail) is doing the favor of hyperlinking the URL, but mistakenly including the closing parentheses. The net result is all HTML links in a calendar invite end up broken due to the trailing parentheses.

 

Is calendly the one expanding these? Can the HTML be sent directly to Gmail? Wouldn’t this be breaking every link for every user? Is anyone else experiencing this?

Hi ​@jerschneid - Thanks for reaching out on this!

This is definitely some unexpected behavior, the hyperlink in the email should embed in the text instead of expanding into its individual link.

In this case, I’d recommend collecting screenshots of your setup and chatting in with our support team, they’ll be able to dig into your account and see whats going on. (You can also email them directly at support@calendly.com)

Let me know if you have any questions!