Skip to main content
Question

Links in calendar event descriptions breaking due to closing parentheses?

  • October 13, 2025
  • 2 replies
  • 30 views

jerschneid

Hey Calendly! I have an event that has a custom calendar invitation. The invitation includes embedded inline links like this:
 

Remember to visit the prepare for your meeting page

 

When the recipient gets the calendar invite in gmail, the email they receive and the calendar description look like this:
 

Remember to visit the prepare for your meeting page (https://www.example.com)

 

If you look carefully above, you’ll notice the original link was expanded to include the URL in parentheses after the text. Then someone (maybe gmail) is doing the favor of hyperlinking the URL, but mistakenly including the closing parentheses. The net result is all HTML links in a calendar invite end up broken due to the trailing parentheses.

 

Is calendly the one expanding these? Can the HTML be sent directly to Gmail? Wouldn’t this be breaking every link for every user? Is anyone else experiencing this?

This topic has been closed for replies.

2 replies

David
Community Manager
  • Community Manager
  • October 14, 2025

Hi ​@jerschneid - Thanks for reaching out on this!

This is definitely some unexpected behavior, the hyperlink in the email should embed in the text instead of expanding into its individual link.

In this case, I’d recommend collecting screenshots of your setup and chatting in with our support team, they’ll be able to dig into your account and see whats going on. (You can also email them directly at support@calendly.com)

Let me know if you have any questions!


jerschneid
  • Author
  • Community Member
  • November 3, 2025

As an update, here is what I think is going on:

 

Calendly used to allow HTML formatting in the calendar invitation section. Now, the rich text stuff has been removed. But if you have legacy links (like we did) or PASTE rich formatted text into that “Calendar Invite” box, calendly tries to convert the rich text to plain text in calendar invites, and as part of the process it expands links putting parentheses around them, which is misinterpreted in Google Calendar, thus breaking the link.

 

Pasting rich/html formatted text into the Calendar invitation body will result in emails and events with broken links.

 

So here’s the fix: Make sure your calendar invites only include plain text, no rich text or HTML formatting, and then the links don’t get altered.