Live scheduling page is blank

Question

Hi,I have a problem with my appointment booking page. When I want to see the preview or open my link with my computer, a blank page appears The page opens on my phone, but not on my computer. How can I solve this problem? I have a Lenovo windows 11 and I've tried with several browsers Thanks in advance

Kelsi · Accepted Answer

Hey@Quentin44468! Thanks for your post - and I’m sorry this is happening!Because your scheduling link is working on your phone and not your computer, I have to think this is an issue with your computer (browser, connectivity with WiFi, operating system or something else).Here are the steps I suggest taking:Clear your cache and cookies for your main browser (and whatever other you are trying) - steps belowRestart your browserCheck to see if your browser has application updates that need running - run them - restart againCheck to see if your computer’s operating system has updates that need running - run them - restart the computerTry an incognito or secret browsing window in your browserCheck your wifi connectivity and troubleshoot if neededYou can also check our Status page for known issues with the platform:https://www.calendlystatus.com/How to clear browser cacheBrowserLink for stepsChromehttps://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=enFirefoxhttps://support.mozilla.org/en-US/kb/how-clear-firefox-cacheSafarihttps://kb.wisc.edu/page.php?id=69468IE 11https://kb.wisc.edu/page.php?id=15141Edgehttps://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4If this does not resolve your issue, please let us know and send any further screenshots or details that might help us troubleshoot!

Quentin44468 · Answer

Thank you very much!All good to me

Browser	Link for steps
Chrome	https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox	https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari	https://kb.wisc.edu/page.php?id=69468
IE 11	https://kb.wisc.edu/page.php?id=15141
Edge	https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

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