Meeting Rescheduling and Calendar Sync

Question

When someone reschedules a Calendly meeting, the original meeting that was synced on to my calendar is not automatically moving to the rescheduled time on my calendar. If they cancel a meeting, it is taking it off my calendar. How do I fix the issue with rescheduled meetings so that the event gets moved to the new day and time?

Kelsi · Answer

Hey there @Barbara74465- great question!Firstly, check out ourNew User Guide- it’ll def prove helpful as you get used to the platform!In this case I recommenddisconnecting and reconnectingyour connected “add to” calendar to see if that resets and fixes the issue! You can do this by heading to yourCalendar Connection pageand clicking the “trashcan” icon next to your connected calendar. Then, reconnect by clicking the button next to the desired calendar type. Once you’ve done this, go ahead and test it out by booking and rescheduling a meeting with yourself - let us know if the unexpected behavior continues!I hope this helps!

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