How can I take a current individual professional account that I have had for work, and merge it with the existing team account that the company has? I used to need a separate team and branding from the rest of the company but not anymore. I am unable to join the team with my work email through the invite they sent, though, because I am technically still in another account. I cancelled the subscription, but it’s still active until Aug. I have contacted support twice since last Thurs, but no answer yet. So I’m wondering if anyone here knows if this is possible without support intervention.
Question
Merging with a team account
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Hi
This is something that will need support intervention, sounds like there might be something else going on with your account here.
I’ve reached out to them about this, so you should hear back soon! Let me know if you run into anything else.
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